Privacy Policy – The 1 Method

Last updated: 27 November 2025

1. Who we are

This website (the “Website”) is operated as The 1 Method (“we”, “us”, “our”), offering clinical and spiritual rehabilitation treatments, courses, seminars, and related content. We are based in Israel and provide services to clients in Israel and internationally.

Contact details:
Email: [email protected]
You may also contact us via the contact form available on the Website.

For any question about this Privacy Policy or how we handle personal data, please contact us using the email or contact form listed above.

2. Scope of this Policy

This Privacy Policy explains how we collect, use, store and protect personal data about visitors, patients, students, and any other users of the Website and our services.

It is designed to comply with:

• Applicable Israeli law, including the Israeli Privacy Protection Law and data security regulations, and
• General international standards for privacy and data protection, including EU/UK GDPR principles where they apply.

3. Data we collect

3.1 Information you provide to us

We may collect the following types of information you provide:

• Contact form details: name, email address, phone number (if provided), and your message.
• Registration details: course, seminar or treatment selection, preferred dates, country/region, and any additional information you choose to share.
• Billing and payment details: transaction information such as date, amount and payment method. Full credit card details are usually processed securely by third-party payment processors and are not stored on our servers.
• Communications: emails or messages exchanged with us, including follow-ups and support.
• Optional sensitive information: health-related or spiritual information you choose to provide for treatment or participation in our programs. Such information is treated with enhanced confidentiality and used only as necessary for the services requested, subject to applicable law.

3.2 Information collected automatically

When you visit the Website, we may automatically collect certain technical data, such as:

• IP address, approximate location (country/region), device type and browser type;
• Pages visited, time and duration of your visit, navigation paths and interactions;
• Information from cookies and similar technologies (see Section 6 below).

This information is used mainly for security, performance monitoring, statistics and improving our services.

4. Purposes and legal bases for processing

We process personal data only when there is a valid legal basis under applicable law. Depending on the context, we may use personal data for the following purposes:

• To provide our treatments and services – including private sessions, courses, seminars and support. Legal basis: performance of a contract or steps taken at your request before entering into a contract.
• To respond to enquiries – when you contact us via the Website, email, WhatsApp or other channels. Legal basis: performance of a contract, our legitimate interests in responding to your request, or your consent.
• To manage registrations and payments – for our programs, events and services, and for issuing receipts and invoices. Legal basis: performance of a contract and compliance with legal obligations (e.g. tax and bookkeeping laws).
• To send updates and marketing communications – such as information about seminars, events, courses or new content, where you have signed up or consented to receive such messages, or where permitted by law. You can opt out at any time (see Section 10).
• To maintain and improve the Website – including analytics, user experience improvements, security monitoring and prevention of misuse. Legal basis: our legitimate interests in operating a secure, reliable and effective website.
• To comply with legal obligations and protect rights – for example, record-keeping requirements, responding to lawful requests by authorities, and protecting our rights, safety and the rights of others.

5. How we share personal data

We do not sell your personal data. We may share personal data with:

• Service providers who help us operate the Website and our business, such as hosting providers, IT support, analytics services, appointment and email platforms, and secure payment processors.
• Professional advisers such as accountants and legal advisers, where necessary.
• Authorities and regulators where required by law, regulation, or court order, or when necessary to protect our rights or the rights, property or safety of others.

All service providers are required to handle personal data in a secure manner and only according to our instructions and applicable law.

6. Cookies and similar technologies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

6.1 Types of cookies we may use

• Strictly necessary cookies: required for basic functions of the Website, such as page navigation, security, forms and payment processes. These cookies cannot be switched off in our systems.
• Analytics and performance cookies: help us understand how visitors use the Website, which pages are most popular, and where we can improve usability and content.
• Functional cookies: remember your preferences, such as language, and improve your experience.
• Marketing / third-party cookies: used in connection with third-party tools such as social media, embedded videos or advertising, where used.

6.2 Managing your cookie choices

When you first visit the Website, you may see a cookie banner allowing you to choose whether to accept all cookies or only essential cookies. You may also be able to reopen the cookie settings at any time using a “Cookie settings” button (where implemented on the Website).

If you choose “essential only”, we will not load non-essential cookies (such as analytics or marketing cookies), except where they are strictly necessary for the operation of the Website.

You can also control cookies through your browser settings, where you can delete existing cookies or block them altogether. Please note that blocking or deleting cookies may affect the functionality of the Website.

7. International data transfers

Because we work with clients and service providers in different countries, your personal data may be stored or processed outside your country of residence, including in Israel, the European Economic Area (EEA) and other countries.

Where we transfer personal data internationally, we take appropriate measures, in accordance with applicable law, to ensure that your data is adequately protected – for example, by using data processing agreements and standard contractual clauses where required.

8. Data retention

We keep personal data only as long as necessary for the purposes for which it was collected, and to comply with our legal, accounting and reporting obligations. Retention periods may vary depending on the type of data and the purpose of processing, for example:

• Contact enquiries: typically kept for up to 36 months after the last interaction, unless a longer retention is needed for legal reasons.
• Treatment records and clinical information: kept for the period required by applicable healthcare and professional regulations in Israel and, where relevant, in other jurisdictions.
• Financial and billing records: kept for at least the minimum period required by tax, accounting and bookkeeping laws.

When data is no longer needed, we take reasonable steps to delete it or anonymize it securely.

9. Your rights

9.1 Rights under Israeli law

If you are located in Israel, you may have the right, subject to conditions in the Privacy Protection Law, to:

• Request confirmation whether information about you is held in a database under our control,
• Review certain information about you, and
• Request correction or deletion of information that is incorrect, incomplete, or outdated.

We will handle such requests in accordance with applicable law. In some cases, we may retain certain information where we have a legal obligation or legitimate interest to do so.

9.2 Rights under GDPR-style regulations (EEA/UK)

If you are in the European Economic Area (EEA) or the United Kingdom, and GDPR-style regulations apply to our processing of your personal data, you may have additional rights, including:

• The right to access your personal data and receive a copy,
• The right to request correction of inaccurate or incomplete data,
• The right to request deletion of your data, in certain circumstances,
• The right to request restriction of processing,
• The right to data portability,
• The right to object to processing based on legitimate interests, and
• The right to object at any time to the use of your data for direct marketing.

You also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe that your data has been processed unlawfully.

10. Direct marketing and newsletters

We may send you emails or messages about upcoming seminars, courses, events, or content, if you have requested such information, registered to our services, or otherwise permitted us to contact you, in accordance with applicable law.

You can stop receiving marketing messages at any time by using the “unsubscribe” link (where available) or by contacting us through the Website. Please note that we may still send administrative or service messages that are necessary to fulfill our obligations to you (for example, about booked treatments or payments).

11. Data security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children

Our services are primarily intended for adults. If we learn that we have collected personal data from a child in violation of applicable law, we will take reasonable steps to delete that information as soon as possible. If you believe a child has provided us with personal data, please contact us.

13. Changes to this Policy

We may update this Privacy Policy from time to time, for example when we introduce new services, when laws change, or when we change how we use personal data. The “Last updated” date at the top of this page shows when this Policy was last revised.

If the changes are material, we may inform you by a notice on the Website or by direct communication where appropriate. We encourage you to review this page from time to time to stay informed about how we protect your information.